Lead AI engineering · enterprise technology firm
- Designed and deployed agentic AI automations integrated with the client's Salesforce Service Cloud environment.
- Architected workflow systems serving multiple downstream commercial end-customers.
- Led the engineering practice, including a subcontracted senior engineer and operational handoff to the client's bookkeeping function.
The engagement began under the principal in 2024 and has continued under Permissus LLC since May 2026. Additional engagement profiles and references furnished after NDA.